Michelle L.

I have 8 years of office experience working in a Call Center industry before moving into a home-based freelance Virtual Assistant. I am an expert on: Call handling (Inbound and Outbound) Providing Customer Service (phone, email and chat) Responding to customers' telephone, email, and chat queries in an accurate and timely manner Scheduling Appointments Updating Database Data Entry Computer Proficiency Ability to demonstrate the Interpersonal Skills Administrative task Lead Generation Skip Tracing Time-management Multi-Tasking Shopify Self Motivation and Discipline Quick Thinking and Effective Decision Making Tools Used: WordPress Google (Gmail, Voice, Sheets and Doc) MLS Rent Manager Microsoft Slack Buildium Craigslist Buffer Zoom Skype Floify I am confident that I have the skills necessary to excel in the role as your virtual assistant. I take directions well and am a good listener. At the same time, I can work independently to accomplish a task. I also possess good time management skills. I consider myself to be well rounded and capable of completing a variety of jobs. I believe that I can be a great help to your company. So, if you hire me, you will not regret your decision.