Christine G.

Hard-working and self-motivated virtual admin assistant for 8 years in the BPO industry combined in technical, customer service, and in sales. With my advanced natural language processing capabilities, I also possess excellent communication and organizational abilities, planning, managing email communications, and conducting research. Detail-oriented, record-keeping, and various virtual assistance tasks. Able to focus on work without the need for supervision. Received frequent commendations from management for efficiency and a positive attitude. SUMMARY OF SKILLS AND QUALIFICATIONS: 1. Mainly responsible for utilizing various lead generation techniques, including cold calling, email marketing, social media outreach, and networking to establish contact with potential leads. 2. Review incoming applications and enter new applications into the CRM. 3. Pre-qualify leads through effective communication and discovery techniques to assess their fit and potential as sales opportunities. 4. Screen incoming calls/email correspondence, create/design social media posts, and manages calendar and social media accounts. 5. Responsible for handling admin tasks: Placing orders online, calling customer service for internal software issues, delivery or payment issues, bookkeeping, and other ad hoc tasks.