Thomas Toft K.

Let’s understand your users, and turn those insights into better products, smoother experiences, and measurable results. I’m a UX researcher with over 7 years of experience helping teams and organisations make confident design and product decisions. I employ tailored, mixed-methods research mixing qualitative and quantitative approaches to uncover what users truly need and how your product can best serve them. What I Offer: Expert UX audits to identify usability issues User interviews & usability testing Journey mapping Survey design, analytics review & data synthesis Actionable recommendations that connect user feedback to business strategy Clients - UK Government: Ministry of Justice, NHS, DEFRA - Jaguar Land Rover - BookingGo - Startups in health tech and SaaS Research is more than data collecting, it should empower teams to take meaningful action. I take pride in delivering insights that are clear, practical, and can inform design and strategy. If you’re looking for a collaborative partner who values open communication and real-world impact, I’d love to hear about your project. Thomas