Mohamed Wael R.
Customer Service Specialist | SaaS Support | Team Management
Hello there, My name is Mohamed, but I go by Paolo. With over 17 years of experience in customer service, I specialize in delivering exceptional results and ensuring customer satisfaction. My skills, dedication, and proven track record make me a strong candidate for any customer service role. 👉 Top-Rated Plus Freelancer on Upwork. 👉 Multilingual Support in English, Italian, and French. 👉 Proficient with Leading Platforms such as Zendesk, HubSpot, and other customer service tools. 👉 Experienced Team Leader. 👉 17 Years of Expertise in customer service 👉 Known for Reliability and Teamwork. Ready to take your customer service to the next level? Let’s connect to discuss how I can help you achieve your goals. Contact me today!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $239,544$240k
$15k in the last 6 months
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Translation
Ranked by MRR among everyone on Upwork with the skill.
- #17Interpersonal Skills470 freelancers · 🇮🇪 #1Top 4%🇮🇪#1 of 3
- #18Consumer Goods220 freelancers · 🇮🇪 #1Top 8%🇮🇪#1 of 1
- #23Italian989 freelancers · 🇮🇪 #1Top 2%🇮🇪#1 of 2
- #136Analytics2,087 freelancers · 🇮🇪 #1Top 7%🇮🇪#1 of 10
- #164Video Post-Editing5,665 freelancers · 🇮🇪 #1Top 3%🇮🇪#1 of 9
- #225Phone Support5,089 freelancers · 🇮🇪 #1Top 4%🇮🇪#1 of 2
- #336Translation15,921 freelancers · 🇮🇪 #1Top 2%🇮🇪#1 of 50
- #471Technical Support11,267 freelancers · 🇮🇪 #1Top 4%🇮🇪#1 of 13