Shaveta V.
Dedicated Expert Customer Support | E-commerce | Email, Live Chat
⭐I have 6 years of experience in customer support. ⭐Have worked in email and online chat teams. ⭐I am very good with desktop, laptops, printers, software troubleshooting. ⭐I have supported customers from US, UK, Canada, Australia, Singapore and Malaysia. ✅Here are the highlights of my career: ✅ 👉Various forms of customer support 👉Email and chat support 👉 e-Commerce Customer Support 👉 Dropshipping and Shopify Customer Service 👉Technical Support 👉Good Customer Service and Technical Support experience in all 3 forms (Email, Chat and Phone) 👉Operating systems: strong knowledge of Windows-based systems and working knowledge of Mac OS 👉Knowledge of network fundamentals
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $158,231$158k
$10k in the last 6 months
Across 23 contracts
Earnings, last 30 days
Skill rankings: Top 4% in English
Ranked by MRR among everyone on Upwork with the skill.
- #147Helpdesk1,033 freelancers · 🇮🇳 #6Top 14%🇮🇳#6 of 51
- #156Dropshipping2,698 freelancers · 🇮🇳 #5Top 6%🇮🇳#5 of 111
- #656CRM Software8,314 freelancers · 🇮🇳 #57Top 8%🇮🇳#57 of 568
- #762English17,148 freelancers · 🇮🇳 #15Top 4%🇮🇳#15 of 490
- #1,031Online Chat Support11,527 freelancers · 🇮🇳 #20Top 9%🇮🇳#20 of 237
- #1,302Email Support14,954 freelancers · 🇮🇳 #21Top 9%🇮🇳#21 of 264
- #1,744Customer Support20,101 freelancers · 🇮🇳 #30Top 9%🇮🇳#30 of 448
- #2,957Customer Service37,167 freelancers · 🇮🇳 #42Top 8%🇮🇳#42 of 584