Shahrukh S.

🚀White Glove Tech | Microsoft Modern Workplace solutions | UK-Based Global IT Infrastructre Support Engineer | Microsoft 365, Intune, Sophos & Secure Remote IT Solutions 🎯 What I Do: I help businesses streamline IT systems, secure networks, and support remote teams using Microsoft 365, Sophos, Intune, VPNs, and more — delivering smart, reliable solutions that just work. 💼 Experience: With 8+ years in enterprise IT, I’ve managed everything from firewall rule creation to full Microsoft 365 ecosystem rollouts for startups, nonprofits, and SMEs across the UK, US, EU, and the Middle East. ✅ Results: • Migrated 50+ clients to Microsoft 365 and Intune with zero downtime • Improved security posture by 70% through Sophos deployment • Delivered 99.9% uptime on mission-critical infrastructure 🧠 Core Specialities Microsoft 365, Intune & Entra ID (Azure AD) — user/device lifecycle, Autopilot, conditional access, compliance Sophos Firewall, VPN & Endpoint Protection — firewall optimization, IPS, threat prevention Windows Server, Active Directory, GPO & PowerShell — domain setup, RDSH, scripting, automation Remote IT Support & Device Management — migrations, Win11 rollout, BitLocker, cloud backups Cybersecurity & Secure Networks — email security (Mimecast), Cisco Webex, Meraki/Juniper, MFA, Zero Trust IT Strategy for Distributed Teams & Nonprofits — remote helpdesk, onboarding, Google Workspace, SOPs 🛠️ Tools & Platforms Microsoft 365 Admin Center · Intune · Entra ID · Azure Portal · Sophos Central · Cisco Webex · Meraki Dashboard · Hyper-V · PowerShell · NinjaOne · Atera · Autopilot · BitLocker · GPO · DNS/DHCP · Google Workspace 🌍 Timezone & Communication Based in the UK (BST/GMT), I work flexibly with clients across the US, EU, and the Middle East. Clear communication, thorough documentation, and fast, proactive support are guaranteed. 👨‍💻 Let’s Talk If you want a seasoned IT partner who starts fast, communicates clearly, and delivers secure, scalable IT solutions that just work, I’m ready to help.