Ravi S.

Customer Support | Zendesk | Email | Order Processing | E-Commerce Exp

I am a freelance eCommerce manager specializing in digital customer support through various channels for busy intermediate businesses. I'm proficient with a range of VoIP, live chat, communication, CRM and email applications. Over the last 10 years, I have developed my skills as a Customer Support Guru and Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I am proud to have a strong background, over 5100+ hours through Upwork and fantastic reviews from my clients. I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades.