Back to leaderboardLast snapshot: Nov 7
Joanna Marie C.
Expert customer service - phone, chat and email
I'm a customer service expert I have handled multiple platforms including phone, chat and email. I have experience in both technical and customer service support. I have experience in general customer service, retention, customer support, technical support, disputes, refunds, shipping and delivery. I've been in the BPO industry for 3 years now; 2 years in an office and a year working from home. I'm easy to work with and can handle any task given to me.
🇵🇭Angeles City, Philippines$10/hr100% JSS5.00 (7)Since Jun 2014
Earnings and projects
MRR
$1,082$1.1k
Last 6 months ÷ 6
World#44,881 / 412,022 / 412k
🇵🇭Country#8,060 / 56,319 / 56.3k
Revenue, last 30 days
$855$855
Last 6 months: $6.5k
World#47,639 / 412,022 / 412k
🇵🇭Country#10,072 / 56,319 / 56.3k
Total earnings
$129,068$129k
Billed in all: $132,131$132k
World#28,803 / 412,022 / 412k
🇵🇭Country#3,247 / 56,319 / 56.3k
Per project
$32,267$32k
$6.5k in the last 6 months
World#2,489 / 412,022 / 412k
🇵🇭Country#325 / 56,319 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412,022 / 412k
🇵🇭Country#14,297 / 56,319 / 56.3k
Projects in all
4
Across 8 contracts
0% fixed100% hourly
World#283,741 / 412,022 / 412k
🇵🇭Country#28,379 / 56,319 / 56.3k
Earnings, last 30 days
$132k+$855 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
Skill rankings: Top 11% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #2,047Technical Support11,267 freelancers · 🇵🇭 #1,159Top 18%🇵🇭#1,159 of 6,366
- #2,071Online Chat Support11,527 freelancers · 🇵🇭 #1,283Top 18%🇵🇭#1,283 of 6,896
- #2,144Email Communication14,123 freelancers · 🇵🇭 #1,212Top 15%🇵🇭#1,212 of 6,862
- #3,308Customer Support20,101 freelancers · 🇵🇭 #1,687Top 16%🇵🇭#1,687 of 9,123
- #5,961Data Entry53,630 freelancers · 🇵🇭 #3,006Top 11%🇵🇭#3,006 of 21,670