Ivy O.

I have worked as a customer service representative for almost 5 years. In my tenure, I have learned different techniques in handling different types of customers. This job has not been merely a "work for money" for me, its been a career that I did by heart. I myself is a customer of the various products that I buy, services that I lease,etc., so I know how I wanted to be handled for my complaints and inquiries. I wanted to treat customers the way I wanted to be treated. Client satisfaction is a priority. I am a graduate of Bachelor of Science in Electronics Engineering. I have handled technical accounts in my previous jobs. I have excellent phone skills. Helping customers with technical concerns is one of my expertise.