Ralph Dominic F.

SEEKING Opportunities for account/success manager roles, customer service/technical support/sales jobs, data entry and virtual assistant jobs. Also proficient in outbound sales and cold calling. ABOUT ME I'm a Filipino freelancer and extensively experienced as a customer service/tech support rep in the BPO/Call Center industry for more than 9 years and 8 years in freelancing working as an appointment setter/VA/customer support. I also have experience doing outbound cold calling on several niches as well as success/account manager roles. I like making my customers/clients happy, whether it be by providing solutions to problems or above average results for appointed tasks. I see to it that all aspects has been done correctly and accurately and can surpass your expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. I am well-versed with Microsoft Programs (Excel, Word, Powerpoint, Google Drive, etc.) as well as Adobe Photoshop and Lightroom. I also have experience in basic video editing using Da Vinci Resolve and Capcut. I have also experienced using several CRM tools during my career. I can work with minimal supervision and under pressure. I am the kind of person who likes to think outside of the box and find solutions for complicated issues. I am very passionate and patient with my work to ensure client satisfaction. If you're looking for someone who can deliver, I am the guy for the job.