Madonna M.

👩‍💻 𝟖+ years expert as 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 (Customer Support, Phone Communication, Email Communication, Online Chat, Customer Satisfaction, Billing in Finance) 👩‍💻 𝟔+ years expert in 𝐒𝐚𝐥𝐞𝐬 (Inbound Inquiry, Order Fulfillment, Order Processing, Order Tracking, Order Management, Sales Management, Outbound Sales, Cold Calling, Sales Development and Assumptive Selling) 👩‍💻 𝟒+ years expert as 𝐌𝐞𝐧𝐭𝐨𝐫 (Customer Service Training, Customer Relationship Management, Communication Etiquette, Production Management, Business Development, Call Center Management) 👩‍💻 𝟑+ years expert in 𝐃𝐢𝐬𝐩𝐚𝐭𝐜𝐡 & 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 (Routing, Mapping, Scheduling, Driver Assignment, Order Tracking, and tools management for food and flower delivery) 👩‍💻 𝟑+ years expert as a 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 (Quality Assurance, Data Analysis, Quality Control, Performance Monitoring, Regulatory Compliance, Data Management and Detailed Quality Reports) 👩‍💻 𝟐+ years expert as an 𝐞𝐁𝐚𝐲 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞 (eBay Listing, eBay Marketing, Managing eBay Site and eBay Web Services) 👩‍💻 𝟐+ years expert as a 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 (Troubleshooting, Technical Support, Remote Support, Administrative Support, System Configuration, Incident Management, Account Management and Network Assistance) 🔧 𝐒𝐤𝐢𝐥𝐥𝐬: 🌐 Exceptional communication and customer service. 💡 Strong problem-solving and decision-making. 📊 Effective multitasking and task prioritization. 🖥️ Proficiency in Microsoft Office Suite, Google Suite, and Canva. 🚀 Experience in dispatching, food delivery platforms, and social media. 🔍 Basic troubleshooting capabilities. 🛠 𝐓𝐨𝐨𝐥𝐬: 🗂 Asana 🥑 Avochato 🎨 Canva ⏰ Clockify 🗄 CRM 🚚 Delivery Logic 💬 Discord 📢 Facebook 🚛 First Delivery 🌐 Google Workspace/Suite 📸 Instagram 📞 Jive/GoTo 👉 Kana 🔗 Linkedin 📩 Mailchimp 📃 Microsoft Office Suite 🗓 OnFleet ☎️ Ring Central 🗄 Salesforce 📧 Skype 🏷 Slack 🗓 Sling ↗ Telegram 🎙 TikTok 🚚 Vromo 💼 WentToWork 📱 Whatsapp 🏢 WorkWhile ▶️ Youtube 📂 Zoho 🎧 Zoiper 🔎 Zoom 🟢 𝑰𝒇 𝒚𝒐𝒖'𝒓𝒆 𝒔𝒐𝒍𝒅 𝒂𝒏𝒅 𝒕𝒉𝒊𝒏𝒌 𝒘𝒆'𝒓𝒆 𝒂 𝒈𝒐𝒐𝒅 𝒇𝒊𝒕 💬 𝑫𝒓𝒐𝒑 𝒂 𝒑𝒆𝒓𝒔𝒐𝒏𝒂𝒍𝒊𝒛𝒆𝒅 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒂𝒏𝒅 𝒍𝒆𝒕 𝒎𝒆 𝒌𝒏𝒐𝒘 📞 𝑾𝒉𝒆𝒏 𝒘𝒐𝒖𝒍𝒅 𝒕𝒉𝒆 𝒃𝒆𝒔𝒕 𝒕𝒊𝒎𝒆 𝒃𝒆 𝒇𝒐𝒓 𝒂 𝑫𝒊𝒔𝒄𝒐𝒗𝒆𝒓𝒚 𝑪𝒂𝒍𝒍 𝑰'𝒍𝒍 𝒃𝒆 𝒘𝒂𝒊𝒕𝒊𝒏𝒈, 𝑴𝒂𝒅𝒔 😉