Muhammad H.

Keep Your Business Running Smoothly — Fast, Reliable Microsoft IT Support Are IT issues slowing down your business? I help organizations quickly resolve Microsoft infrastructure problems, reduce downtime, and maintain secure, reliable, and high-performing IT environments. With 23+ years of enterprise IT experience, I provide expert L1, L2, and L3 technical support across Microsoft 365, Azure, Exchange, Active Directory, Windows Server, and Microsoft Entra ID. Whether you need urgent troubleshooting, day-to-day administration, or a complex migration, I deliver practical, business-focused solutions with minimal disruption. What I Can Help You With Microsoft 365 & Exchange Microsoft 365 administration Exchange Online & Exchange Server (2003–2019) Hybrid Exchange deployments Mailbox migrations Outlook, Teams, SharePoint & OneDrive support Mail flow, DNS, SPF, DKIM & DMARC Database recovery, DAG & performance optimization Azure & Microsoft Entra ID Azure Virtual Machines Azure Networking & Storage Microsoft Entra ID (Azure AD) Azure AD Connect & Hybrid Identity Single Sign-On (SSO) Site-to-Site VPN Infrastructure deployment & troubleshooting Active Directory & Windows Server Active Directory administration Domain Controllers & FSMO roles DNS, DHCP & Group Policy Windows Server (2003–2022) Remote Desktop Services (RDS) File Server administration Organizational Unit (OU) design Technical Support (L1/L2/L3) Incident & problem management Root cause analysis Remote desktop support Windows desktop & server troubleshooting VPN & network connectivity Patch management User administration Performance optimization Documentation & knowledge base creation Endpoint Management & Security Microsoft Intune (MDM/MAM) Device management Security baselines Compliance policies Multi-Factor Authentication (MFA) Data Loss Prevention (DLP) Safe Links & Safe Attachments Professional Highlights ✔ 23+ years supporting enterprise Microsoft environments ✔ Successfully migrated 2,000+ users from Exchange Server to Microsoft 365 ✔ Extensive experience with Microsoft 365, Azure, Active Directory, Exchange, and Windows Server ✔ Designed and implemented Hybrid Exchange and Microsoft Entra ID solutions ✔ Delivered secure cloud migrations with minimal downtime ✔ Strong troubleshooting, documentation, and customer support skills Why Clients Hire Me Fast response and effective communication Strong analytical and troubleshooting abilities Enterprise-level Microsoft infrastructure expertise Security-first approach Reliable, scalable, and cost-effective solutions End-to-end support from planning to implementation Committed to delivering quality work on time Let's Work Together Whether you need technical support, Microsoft 365 administration, Azure management, Exchange troubleshooting, Active Directory expertise, or a complete infrastructure migration, I'm ready to help. Send me a message, and let's discuss how I can keep your IT environment secure, stable, and running at its best.