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Elizabeth L.
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Elizabeth L.

Customer Service Professional, with over 15 years experience

Customer Service professional with 15+ years of experience supporting well-respected companies across the United States. Skilled in handling a wide range of customer needs, from basic inquiries to complex problem resolution, with proven success in managing and training teams of agents. Native English speaker with fluency in Spanish. Experienced in email, live chat, inbound and outbound calls within industries including e-commerce, telecommunications, and hospitality. Recognized for strong communication skills, attention to detail, and the ability to quickly learn and adapt in fast-paced environments.

🇺🇸San Ysidro, United States$21/hr100% JSS3.60 (18)Since Jun 2014

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#21,998 / 412k
🇺🇸Country#4,841 / 62.1k
Revenue, last 30 days
$1.7k

Last 6 months: $12k

World#25,611 / 412k
🇺🇸Country#4,793 / 62.1k
Total earnings
$232k

Billed in all: $239k

World#12,062 / 412k
🇺🇸Country#3,084 / 62.1k
Per project
$7k

$12k in the last 6 months

World#24,214 / 412k
🇺🇸Country#3,985 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
33

Across 40 contracts

20% fixed80% hourly
World#89,876 / 412k
🇺🇸Country#13,471 / 62.1k

Earnings, last 30 days

$239k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$237k$238k$239kOct 9Oct 24Nov 8

Skill rankings: Top 2% in English Tutoring

Ranked by MRR among everyone on Upwork with the skill.

  1. #20General Office Skills645 freelancers · 🇺🇸 #5Top 3%
  2. #40English Tutoring1,784 freelancers · 🇺🇸 #6Top 2%
  3. #76Call Center Management1,271 freelancers · 🇺🇸 #11Top 6%
  4. #334Phone Communication6,538 freelancers · 🇺🇸 #80Top 5%
  5. #523English17,148 freelancers · 🇺🇸 #82Top 3%