Nino Paolo Anton A.
Technical Support & Customer Service Spec | Windows Software Exp
Over the last 15 years, I have developed my skills as a Technical Support Guru, inbound/outbound calls, troubleshooting any wireless devices, customer service, installing software programs, Sales Representative, Online Seller (eBay—Amazon—Carousel, and Etsy), a bit of video editing—Photoshop, and a lot more. I have vast experience with Fortune 500 companies and start-up companies based in the U.S. I am highly motivated, learn quickly, and am extremely task-oriented. I like to build a routine or a process and work around it. Through my years of experience, I have developed excellent customer service skills and rapport-building abilities. I give everything I do 100% commitment and dedication. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and great time management, and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high-quality, fast, and accurate services.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4k
Billed in all: $39,944$40k
$2k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 15
Rarest: top 16% in Windows 11 Administration, of 109. Ranked by MRR among everyone on Upwork with the skill.
- Mobile Operating System4 freelancers · 🇵🇭 #1Top 25%🇵🇭#1 of 1
- #5Network Software29 freelancers · 🇵🇭 #1Top 17%🇵🇭#1 of 3
- #7Computer Operating System37 freelancers · 🇵🇭 #5Top 19%🇵🇭#5 of 17
- #17Windows 11 Administration109 freelancers · 🇵🇭 #4Top 16%🇵🇭#4 of 10
- #17Desktop & Laptop Support86 freelancers · 🇵🇭 #9Top 20%🇵🇭#9 of 26
- #50Windows 10 Administration257 freelancers · 🇵🇭 #10Top 19%🇵🇭#10 of 32
- #190Computer Network930 freelancers · 🇵🇭 #67Top 20%🇵🇭#67 of 210
- #302Helpdesk1,033 freelancers · 🇵🇭 #140Top 29%🇵🇭#140 of 391