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Nino Paolo Anton A.

Nino Paolo Anton A.

Technical Support & Customer Service Spec | Windows Software Exp

Over the last 15 years, I have developed my skills as a Technical Support Guru, inbound/outbound calls, troubleshooting any wireless devices, customer service, installing software programs, Sales Representative, Online Seller (eBay—Amazon—Carousel, and Etsy), a bit of video editing—Photoshop, and a lot more. I have vast experience with Fortune 500 companies and start-up companies based in the U.S. I am highly motivated, learn quickly, and am extremely task-oriented. I like to build a routine or a process and work around it. Through my years of experience, I have developed excellent customer service skills and rapport-building abilities. I give everything I do 100% commitment and dedication. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and great time management, and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high-quality, fast, and accurate services.

🇵🇭Cagayan de Oro City, Philippines$10/hr95% JSS4.98 (5)Since Jul 2014

Earnings and projects

MRR
$672

Last 6 months ÷ 6

World#65,443 / 412k
🇵🇭Country#12,950 / 56.3k
Revenue, last 30 days
$352

Last 6 months: $4k

World#71,039 / 412k
🇵🇭Country#14,917 / 56.3k
Total earnings
$39k

Billed in all: $40k

World#93,013 / 412k
🇵🇭Country#15,041 / 56.3k
Per project
$5.5k

$2k in the last 6 months

World#31,559 / 412k
🇵🇭Country#7,511 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
7

Across 8 contracts

13% fixed87% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$39.9k+$352 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$39.4k$39.6k$39.8k$40.0kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 15

Rarest: top 16% in Windows 11 Administration, of 109. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Mobile Operating System4 freelancers · 🇵🇭 #1Top 25%
  2. #5Network Software29 freelancers · 🇵🇭 #1Top 17%
  3. #7Computer Operating System37 freelancers · 🇵🇭 #5Top 19%
  4. #17Windows 11 Administration109 freelancers · 🇵🇭 #4Top 16%
  5. #17Desktop & Laptop Support86 freelancers · 🇵🇭 #9Top 20%
  6. #50Windows 10 Administration257 freelancers · 🇵🇭 #10Top 19%
  7. #190Computer Network930 freelancers · 🇵🇭 #67Top 20%
  8. #302Helpdesk1,033 freelancers · 🇵🇭 #140Top 29%