Nino Paolo Anton A.

Technical Support & Customer Service Spec | Windows Software Exp

Over the last 15 years, I have developed my skills as a Technical Support Guru, inbound/outbound calls, troubleshooting any wireless devices, customer service, installing software programs, Sales Representative, Online Seller (eBay—Amazon—Carousel, and Etsy), a bit of video editing—Photoshop, and a lot more. I have vast experience with Fortune 500 companies and start-up companies based in the U.S. I am highly motivated, learn quickly, and am extremely task-oriented. I like to build a routine or a process and work around it. Through my years of experience, I have developed excellent customer service skills and rapport-building abilities. I give everything I do 100% commitment and dedication. Throughout my years of experience, I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness, and great time management, and a positive attitude. I am more than willing to learn about products and services to help me provide the best possible support to customers. I am available for the short or long term and pride myself on delivering high-quality, fast, and accurate services.