Jan-jan A.
IT Service Desk / Relationship Manager
Hi, I'm Jan-jan Abelida, a skilled IT Analyst with 12 years of experience. I am excited to bring my expertise to the Upwork community and help businesses grow. My specialties include both Technical and Application support, and I have a proven track record of delivering high-quality work on time and on budget. I am detail-oriented and committed to providing excellent customer service. Some of my past projects include being a Level 2 IT Analyst in one of the biggest insurance companies in the US, and I am confident that my skills and experience make me a strong candidate for any project in IT. In addition to my technical skills, I am a clear communicator and a team player. I am always happy to collaborate with clients to ensure their project goals are met. Thank you for considering my profile, and I look forward to the opportunity to work with you.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16
Billed in all: $93,795$94k
$8 in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 34% in Business Process Outsourcing IT Services
Ranked by MRR among everyone on Upwork with the skill.
- #17Citrix Hypervisor42 freelancers · 🇵🇭 #3Top 40%🇵🇭#3 of 11
- #30Business Process Outsourcing IT Services88 freelancers · 🇵🇭 #16Top 34%🇵🇭#16 of 44
- #120Desktop Support317 freelancers · 🇵🇭 #52Top 38%🇵🇭#52 of 110
- #219Microsoft Exchange Server572 freelancers · 🇵🇭 #25Top 38%🇵🇭#25 of 63
- #881Microsoft Outlook1,954 freelancers · 🇵🇭 #288Top 45%🇵🇭#288 of 637
- #5,303Technical Support11,267 freelancers · 🇵🇭 #2,947Top 47%🇵🇭#2,947 of 6,366
- #6,710Email Communication14,123 freelancers · 🇵🇭 #3,178Top 48%🇵🇭#3,178 of 6,862
- #17,305Customer Service37,167 freelancers · 🇵🇭 #8,710Top 47%🇵🇭#8,710 of 18,590