Kristina Danielle A.

16+ years of experience in the fields of: 💻Virtual Assistance 💻Email Handling / Email Support 💻Retention, Disputes & Chargebacks 💻E-Commerce 💻Dropshipping 💻Order Fulfillment 💻Data Entry 💻Lead Generation 💻Administrative Support 💻Sales 💻Telemarketing 💻Writing 💻Billing 💻Customer Service (Inbound and Outbound, Voice and Non-Voice) 💻Chat Support 💻Office Administration My experiences with the following CRMs, tools & platforms allowed and equipped me to work effectively with different brands and companies worldwide, giving excellent customer service through phone, emails, and chat to all customers from all walks of life: 📌Zendesk 📌Google tools & forms 📌Shopify 📌DSers (formerly known as Oberlo) 📌Aliexpress 📌Canva 📌Trello 📌Slack 📌Oracle 📌Stripe 📌Cash App 📌Ship Station 📌Physical Address 📌Avaya 📌Ring Central 📌Zoom 📌PayPal 📌Gmail & Yahoo 📌Google Chrome & Edge 📌Facebook 📌Instagram 📌TikTok I can complete a job or project within the required period. Available to work 40hrs+ per week as a full-time and part-time freelancer.