Aukse Z.
RevOps & CRM Automation | HubSpot - Pipedrive - Attio - AI Agents
Most B2B companies don't have a CRM problem. They have a revenue architecture problem — disconnected systems, manual handoffs, data nobody trusts, and AI tools bolted on without coherent logic underneath. I fix the architecture. Then I wire in the AI layer that makes it operate itself. Fractional RevOps and strategic implementer — embedded at system design level, not executing tickets. MSc from the LSE. 10+ years across Europe, US, UK, Canada, Singapore, Hong Kong, UAE. Certified RevOps · PandaDoc Partner · CKPIP · Certified Process Mapping Professional. WHAT I BUILD ━━━━━━━━━━━━━━━━━━━━━━ 🤖 AGENTIC GTM & AI REVENUE SYSTEMS Multi-agent pipelines on Relevance AI, Lindy, Manus, n8n, Make, Dify, StackAI — autonomous prospecting, qualification, CRM updating and outreach. RAG systems with persistent agent memory (Mem0, Pinecone, Qdrant) so agents retain full customer history across every interaction. AI chatbots inside HubSpot, Zendesk, Pipedrive for inbound qualification and support triage. LLM chain design and prompt engineering that works in production, not just demos. ⚙️ REVOPS ARCHITECTURE CRM → Data Orchestration → AI Enrichment → CPQ → Commission → Sales Automation → Customer Success. Every layer connected. Nothing leaks. CRM automation - Attio, Hubspot, Pipedrive, Zoho CRM Workflows Opportunity and deal scoring and qualification 🔗 QUOTE-TO-CASH & DISPATCH-TO-INVOICE Full CPQ journey automated — opportunity to proposal (PandaDoc) to contract to work order to invoice to payment. The workflow that breaks most scaling B2B companies. Custom CPQ using Supabase and Claude Code. 🧹 DATA GOVERNANCE & SINGLE SOURCE OF TRUTH Integrate siloed ERP, FSM and CRM. Clean dirty data. Build governance that keeps it clean. Specialised in industrial, field service and IoT where ops data and commercial data live in completely different systems. 📋 PROCESS DESIGN, SOPs & KNOWLEDGE MANAGEMENT Map and standardise information transfer between lead intake, sales and operations — the bottleneck costing 10-20% of every employee's productive time. SOPs, policies, user manuals. Internal knowledge bases: Document360, Guru, Process Street. AI-powered knowledge retrieval agents built on your own documentation. 📊 AI-POWERED GTM & OUTREACH Clay, Apollo, Persana, La Growth Machine. Intent-driven prospecting, AI enrichment, multi-channel sequences across email, LinkedIn, SMS, WhatsApp. WHO I WORK WITH SaaS & Tech — post-Series A teams whose RevOps was built for 10 people and needs to scale to 100. Industrial, Field Service & Built World — roofing, HVAC, heavy machinery, robotics, facilities. Dispatch cycles, project billing, ops-to-finance gaps. IoT & Connected Assets — HaaS models where device data must flow into billing and renewal workflows. PE & Capital Markets — M&A integration, roll-up strategies, single source of truth across acquired entities. Fintech & Professional Services — complex B2B sales cycles, multi-stakeholder deals, compliance-adjacent workflows. TOOLS AI Agents: Relevance AI · Lindy · Manus · n8n · Make · Dify · StackAI LLMs: Claude · GPT-4o · Gemini — prompt engineering & LLM orchestration Memory & RAG: Mem0 · Pinecone · Qdrant · Weaviate Database: Supabase · Airtable Voice: VAPI · AI cold calling agents CRM: HubSpot · Pipedrive · Zoho · Attio · ActiveCampaign · Copper · Zendesk · Affinity · Folk · Salesflare · Lark Project & Ops: Monday · ClickUp · Asana · Airtable · Smartsheet · Accelo · Teamwork · Wrike Proposals: PandaDoc · CPQ automation Prospecting: Apollo · Clay · Persana · La Growth Machine Calling: Aircall · CallRail · VAPI Email: ActiveCampaign · Klaviyo · ConvertKit · Mailchimp · Drip · Getresponse Automation: n8n · Make · Zapier · Relay app Knowledge: Document360 · Guru · Whale SELECTED CLIENTS Enterprise: Microsoft · AECOM Industrial: Brikers · Houser Racing · Peleman Industries Field Service: Armour Roof Co · Winter Star Lights · Landmark Painting Capital Markets: Filmore Capital · Evoque Lending · Deal Leaders International Tech & IoT: Esprida Corp · Genomadix