Cherielyn A.

Running an ecommerce business is already challenging — customer support and daily operations shouldn’t slow you down. I help Shopify and ecommerce brands deliver fast, professional, and empathetic customer support while keeping backend operations organized and efficient. With 23,000+ Upwork hours, $100K+ earnings, and a 100% Job Success score, I’ve supported businesses with: ✔ Email, chat, and phone support ✔ Shopify order management ✔ Refunds, cancellations, and dispute handling ✔ Customer issue resolution ✔ Data entry and backend operations ✔ QA and performance monitoring ✔ Team coordination and training support ✔ Social media assistance ✔ WordPress and admin tasks I’m experienced in working with fast-paced teams and handling customers with professionalism, patience, and attention to detail. If you’re looking for someone reliable who can support your customers and help your operations run smoothly, I’d be happy to discuss how I can help your business.