Karen D.

I am a well equipped customer service expert and a social media community manager for more than 9 years. I handled a customer service manager position for 3 years. I’ve been working with different clients in different fields for 4 years. I was a team leader for an SEO company for 2 years, the other positions I handled were Executive VA, data entry specialist, web researcher, real estate transaction coordinator, Social media manager, and snippet writer. I have attended training regarding leadership and management skills, Customer Service and Phone Handling, Business Email Writing and Etiquette. My technical expertise includes MS Office, Internet and Email. I have knowledge in Wordpress, Netsuite, Zendesk, BoldChat, Podium, Pidgin, desk.com, Magento and other programs and applications. I am a very dedicated person with willingness to go extra mile to make my projects successful.