Roshan N.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am Roshan Nagekar, a DevOps and infrastructure engineer with 13+ years of experience across cloud platforms, technical support, team leadership, and customer-facing operations. I have worked with startups, enterprises, and global teams across every layer of technology — from writing runbooks and managing cloud budgets to onboarding customers and teaching DevOps to university students. What makes me different from a typical technical hire is range. I am equally comfortable debugging a Kubernetes cluster at 2am, writing a PRD for a new feature, managing a global DevOps team, or qualifying a lead over web chat. I bring both depth and breadth, and I use AI tools daily to move faster across all of it. What I can help you with: DevOps and Cloud Engineering AWS, GCP, Azure, Kubernetes, Docker, Terraform, Ansible, CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI), Prometheus, Grafana, Datadog, infrastructure as code, cost optimization, and 99.9% uptime at scale. System and Cloud Administration Linux and Windows server management, IAM and access control, DNS, networking, VPNs, backups, monitoring, on-call operations, and incident response. Technical Support and Customer Success Customer onboarding, troubleshooting complex technical issues, CRM management (HubSpot), SLA-driven support, escalation handling, and translating technical problems into plain language for non-technical users. QA and Documentation End-to-end QA testing, API validation (Postman, curl), staging environment management, runbook and SOP writing, and documentation that non-engineers can actually follow. Team Leadership and Management Director-level experience leading global DevOps and SRE teams, hiring, onboarding, performance management, KPI tracking, incident coordination, and stakeholder communication. Product and Operations Sprint grooming, requirements discovery, bridging technical feasibility with product value, AI-assisted workflow design, and building operational systems from scratch in fast-moving environments. AI-Native Operator I use Claude, ChatGPT, Gemini, and CrewAI as genuine daily work tools. I also build AI agents and MCP servers, so I understand this technology at a level that goes well beyond prompt-and-paste. Recent highlights: Reduced AWS costs from $45K to $18K per month (60% savings) while improving uptime from 97% to 99.9% Migrated 50+ microservices to Kubernetes, cutting deployment time from 6 hours to 15 minutes Led a global DevOps team as Director of Infrastructure at Aigent through ISO 27001 and GDPR compliance Visiting lecturer at two universities teaching DevOps Engineering and Cloud Platforms Organizer of DevOps Pune meetups with 3000+ engineers I take on clients where I can make a real difference. If you need someone who can wear multiple hats, communicate clearly, deliver without hand-holding, and bring genuine technical depth to whatever the role requires, let us talk.