Saqib K.

Experienced Sales Development Representative Driving Profitable Growth Are you seeking a seasoned Sales Development Representative who knows the art of driving profitable growth? Look no further! I'm Saqib Waheed Khan, a skilled professional with a track record of delivering exceptional results in sales and customer service. Professional Journey Nine Dots Communication (Operation Director) - Since Mar 2020 Crafting and executing strategies for long-term business success Optimizing operational efficiency and customer satisfaction Expertly managing budgets and external partnerships Fostering adherence to policies and procedures Touchstone Communications, Islamabad (Customer Support) - Oct 2019 to Mar 2020 Mastering outbound calls, identifying needs, and providing solutions Going the extra mile to engage customers and seize upselling opportunities Centaurus BPO, Abbottabad (Team Leader) - Sep 2017 to Sep 2019 Cultivating a dynamic team culture of communication and creativity Setting clear goals, overseeing operations, and motivating team members Recognizing high performance and initiating team-building activities Mobilink, Islamabad (CSR) - Jan 2015 to Jul 2017 Resolving complex customer issues with creativity and expertise Enhancing customer satisfaction through research and exploration Skills That Set Me Apart Proven prowess in management, leadership, and team building Adept at training, enhancing customer service, and upselling Proficient in Microsoft Excel, Office, and other marketing tools Fluent in English, Urdu, Punjabi, and Hindko Education & Certifications B.Com from Hazara University, Mansehra (2011-2013) - Emphasis on Accounting, Marketing, Taxation, and Auditing Intermediate from Govt Post Graduate College No1, Abbottabad (2009-2011) - Strong foundation in Maths, Physics, and Chemistry Certified in Selling Over the Phone from the US Social Media Marketing expertise SEO Certification from UC Davis California (Coursera) 🌈 Why Choose Me? 🌈 I thrive on challenges and am committed to achieving sales excellence. My diverse experience in operations, customer service, and team leadership equips me with a holistic approach to driving results. Let's collaborate to take your sales efforts to new heights! WhatsApp: (+92) 304-5390042 Email: [email protected]