Robin Smith B.

Quality Analyst | Data Annotation & LLM Evaluation Specialist

I’m a Quality Analyst and Data Annotation Specialist with 10+ years of experience in customer service, fraud management, and quality assurance. Recently, I’ve focused on LLM and AI model evaluation, performing human-in-the-loop testing, auditing scoring systems, and annotating data to improve accuracy and compliance. I help businesses ensure their AI models, processes, and teams deliver reliable, high-quality results through detailed auditing, annotation, and reporting. What I can do for you: - Data annotation & labeling for AI/ML projects - LLM/GenAI evaluation & validation - Quality assurance & process audits - Dashboard & report creation for performance tracking If you need a detail-oriented partner to strengthen your data or QA workflows, I can help.