Scott B.

I have 8+ years of experience in IT and SaaS management, specializing in Google Workspace, Okta, MDM (Jamf, Kandji), and SaaS cost optimization. I've worked in fast-growing startups, managing onboarding, offboarding, identity access management (IAM), security compliance (SOC 2, HIPAA), and IT infrastructure. I've led IT support teams, reduced SaaS costs, and streamlined operations through automation. My expertise includes help desk support, IT administration, SaaS procurement, and remote workforce management. I excel at simplifying complex IT environments and optimizing tools for efficiency. I have 8+ years of experience in IT and SaaS management, specializing in Google Workspace, Okta, MDM (Jamf, Kandji), and SaaS cost optimization. My background is in managing IT infrastructure, automating workflows, streamlining operations, and reducing SaaS costs for startups and growing businesses. What I Do Best: Google Workspace Administration – I set up, manage, troubleshoot, and optimize Google Workspace environments, ensuring smooth operations for businesses of all sizes. Okta Identity & Access Management (IAM) – I handle Okta implementations, security configurations, Single Sign-On (SSO), and user access controls. SaaS Management & Cost Optimization – I audit SaaS environments, eliminate unused licenses, consolidate tools, and help companies save thousands on subscriptions. IT Support & Help Desk (Level 1 & 2) – I provide remote troubleshooting for Mac, PC, and cloud-based environments, ensuring fast resolutions for IT issues. Mobile Device Management (Jamf, Kandji, Intune) – I deploy, manage, and secure company devices, keeping remote teams running efficiently. Onboarding & Offboarding Automation – I automate employee IT setup and deactivation, reducing manual work and improving security. IT Security & Compliance (SOC 2, HIPAA) – I assist businesses in achieving and maintaining compliance by securing SaaS tools, enforcing policies, and implementing access controls. Cloud & SaaS Tool Integration – I connect apps, automate processes, and improve IT workflows for better efficiency. Why Work With Me? Fast Turnaround: I provide quick, high-quality solutions that fit your timeline. Expert-Level Knowledge: With years of experience managing IT and SaaS environments, I know the best tools and strategies to keep your business running smoothly. Cost-Effective Solutions: I help businesses reduce IT expenses and optimize existing tools, ensuring they get the most out of their tech stack. Remote & Flexible: No matter where you are, I can provide expert IT services remotely. Services I Offer on Upwork: Google Workspace Setup, Optimization & Troubleshooting Okta Setup & Access Management SaaS Cost Audits & Optimization IT Support & Troubleshooting (Mac & PC) MDM Setup (Jamf, Kandji, Intune) Employee Onboarding & Offboarding Automation SaaS Security & Compliance Reviews Cloud Software Integration & Automation I’m here to help businesses streamline their IT operations, secure their environments, and reduce unnecessary SaaS spending. Let’s work together to improve your IT infrastructure and optimize your business tech!