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Mark Lester V.
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Mark Lester V.

VA | Customer Service | Email/Chat/Phone Support | Data Entry | SMM

Good Day! Here is a list of my expertise and the software that I am proficient with: Customer Service Support: E-mail|Chat|Phone support for EverHeat, Kidztime Singapore, Telstra, Purely Boston, and SPT Business Resources. I am an expert in using Shopify, Lazada Seller, Shopee Seller, Qoo10 Seller, Hubspot, Notion, Zendesk, ActiveHosted, Shipstation, Ontraport, Trello, Siebel, Legacy, Kana, Microsoft Office, Google Docs. I am familiar with Skype, Slack, WhatsApp, Discord, and Google Apps for Work. Social Media: I worked as a Representative for GlobalSeoulMates for almost 3 years. I am an expert in using Facebook Business, Instagram, Twitter, Meetup, and Tripadvisor. Knowledgeable in WordPress, Eventbrite, Naver, and Hilokal. Has experience using Twittimer, Hootsuite, Buffer, and more. Data Entry: Representative for GlobalSeoulMates and New Examples LLC and Sheiban Jewellers. I am proficient with Microsoft Excel, Word, and Google Spreadsheets. The moment I got hired as a Customer Service Representative, I knew I would be in this field for a very long time. I feel great whenever I can help our customers and resolve their issues.Every day, I gained valuable experience, from building simple rapport to managing even the most challenging customers. I am very motivated and goal driven. I will ensure that both my clients and I are satisfied by finding fulfillment at the end of each day. These motivate me to be the best in everything I do. Should you have any questions, please let me know. Thank you for visiting my page. Regards, Mark

🇵🇭Pasig City, Philippines$7/hr100% JSS5.00 (5)Since Sep 2014

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,887 / 412k
🇵🇭Country#6,014 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $7.9k

World#30,731 / 412k
🇵🇭Country#5,054 / 56.3k
Total earnings
$92k

Billed in all: $94k

World#43,157 / 412k
🇵🇭Country#5,822 / 56.3k
Per project
$13k

$2.6k in the last 6 months

World#11,216 / 412k
🇵🇭Country#2,473 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
7

Across 10 contracts

0% fixed100% hourly
World#236,188 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$94.1k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$92k$93k$94k$95kOct 8Oct 23Nov 7

Skill rankings: Top 6% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #48General Office Skills645 freelancers · 🇵🇭 #25Top 7%
  2. #633Google Docs8,007 freelancers · 🇵🇭 #303Top 8%
  3. #781Phone Support5,089 freelancers · 🇵🇭 #414Top 15%
  4. #1,085English17,148 freelancers · 🇵🇭 #202Top 6%
  5. #1,596Online Chat Support11,527 freelancers · 🇵🇭 #963Top 14%
  6. #1,979Email Support14,954 freelancers · 🇵🇭 #1,202Top 13%
  7. #2,562Customer Support20,101 freelancers · 🇵🇭 #1,269Top 13%
  8. #4,451Data Entry53,630 freelancers · 🇵🇭 #2,176Top 8%