Mark Lester V.
VA | Customer Service | Email/Chat/Phone Support | Data Entry | SMM
Good Day! Here is a list of my expertise and the software that I am proficient with: Customer Service Support: E-mail|Chat|Phone support for EverHeat, Kidztime Singapore, Telstra, Purely Boston, and SPT Business Resources. I am an expert in using Shopify, Lazada Seller, Shopee Seller, Qoo10 Seller, Hubspot, Notion, Zendesk, ActiveHosted, Shipstation, Ontraport, Trello, Siebel, Legacy, Kana, Microsoft Office, Google Docs. I am familiar with Skype, Slack, WhatsApp, Discord, and Google Apps for Work. Social Media: I worked as a Representative for GlobalSeoulMates for almost 3 years. I am an expert in using Facebook Business, Instagram, Twitter, Meetup, and Tripadvisor. Knowledgeable in WordPress, Eventbrite, Naver, and Hilokal. Has experience using Twittimer, Hootsuite, Buffer, and more. Data Entry: Representative for GlobalSeoulMates and New Examples LLC and Sheiban Jewellers. I am proficient with Microsoft Excel, Word, and Google Spreadsheets. The moment I got hired as a Customer Service Representative, I knew I would be in this field for a very long time. I feel great whenever I can help our customers and resolve their issues.Every day, I gained valuable experience, from building simple rapport to managing even the most challenging customers. I am very motivated and goal driven. I will ensure that both my clients and I are satisfied by finding fulfillment at the end of each day. These motivate me to be the best in everything I do. Should you have any questions, please let me know. Thank you for visiting my page. Regards, Mark
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.9k
Billed in all: $94,091$94k
$2.6k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 6% in English
Ranked by MRR among everyone on Upwork with the skill.
- #48General Office Skills645 freelancers · 🇵🇭 #25Top 7%🇵🇭#25 of 228
- #633Google Docs8,007 freelancers · 🇵🇭 #303Top 8%🇵🇭#303 of 3,336
- #781Phone Support5,089 freelancers · 🇵🇭 #414Top 15%🇵🇭#414 of 2,568
- #1,085English17,148 freelancers · 🇵🇭 #202Top 6%🇵🇭#202 of 1,895
- #1,596Online Chat Support11,527 freelancers · 🇵🇭 #963Top 14%🇵🇭#963 of 6,896
- #1,979Email Support14,954 freelancers · 🇵🇭 #1,202Top 13%🇵🇭#1,202 of 8,734
- #2,562Customer Support20,101 freelancers · 🇵🇭 #1,269Top 13%🇵🇭#1,269 of 9,123
- #4,451Data Entry53,630 freelancers · 🇵🇭 #2,176Top 8%🇵🇭#2,176 of 21,670