Bernice A.

I have years of experience in the BPO industry as a Customer Service Representative and Technical Support Representative for US and UK accounts. I have also worked on different home-based projects such as Email/Chat support, data mining, and data entry. I am knowledgeable in other general administrative or virtual assistant duties. I am proficient in Microsoft Office, several Google Applications, Zendesk, Kustomer, Trello, Asana, Active Admin, and other support platforms. I have strong analytical and problem-solving skills, resourceful, multi-task, manage time, and work under zero to minimal supervision. These skills I gained over the years are a great contribution and can add value to your company.