Jeornadette O.

Running an e-commerce business takes time, consistency, and someone you can rely on to keep things moving behind the scenes. That’s where I come in. I’m a Shopify Store Manager with over 10 years of experience supporting e-commerce businesses with store operations, product listings, customer support, admin tasks, and email marketing assistance. I’ve worked with both growing and established online stores, helping business owners stay organized and making sure important day-to-day tasks are handled properly. Here’s how I can help: ◉ Shopify Store Management Managing day-to-day store tasks such as product uploads, store maintenance, collections, tags, inventory updates, and backend organization. ◉ Product Listing and Store Support Creating accurate, well-organized product listings with proper variants, images, details, and formatting to keep product pages clean and professional. ◉ Product and Supplier Sourcing Assisting with product research and supplier sourcing to support store expansion and product development. ◉ Order Fulfillment Helping process and manage orders carefully to keep operations running smoothly and customers informed. ◉ Customer Support Providing friendly and professional support through email and customer service platforms while making sure each customer feels heard and assisted. I also have experience using: ◉ Zendesk ◉ Freshdesk ◉ Gorgias In addition to store operations, I can also support your business with: ◉ Klaviyo Email Marketing Support Helping with campaign setup, scheduling, list organization, and basic email preparation. ◉ Social Media Support Assisting with moderation, content-related tasks, and maintaining professional communication across platforms. ◉ Admin Assistance Handling personal assistant tasks, web research, transcription, and other general administrative support. I take pride in being reliable, detail-oriented, and easy to work with. I understand how important it is to have someone who can follow through, stay organized, and handle tasks with care without needing constant supervision. If you need someone who can step in, stay organized, and support your business with care and professionalism, I would love to work with you.