Hans V.

With over 15 years of experience in customer service and sales, I bring a strong and versatile skill set to every role. My background includes: 15+ years of experience in Customer Service and Sales 3 years as a Cruise Travel Advisor 10+ years as a Professional Medical Translator/Interpreter 10 years of experience working remotely Dedicated, reliable, and detail-oriented professional with a sincere and honest approach Strong communication skills, maintaining consistent follow-up with leads and clients Proven ability to meet deadlines with efficiency and accuracy My Tools for Success: Quiet workspace for focused productivity Core i7 computer with 8 GB RAM Backup computer for reliability High-speed internet (150 Mbps) with backup connection (15 Mbps) Power generator to ensure uninterrupted service USB noise-canceling headset for clear communication Languages: Spanish (Native) English (Fluent) Tools & Platforms Experience: Zoiper, RingCentral, ViciDial, Zoho, Pipeline, Go High Level, Shopify, ShipStation, Loop, Gorgias, JustCall, Zendesk, Freshsales, Salesforce, HubSpot, Five9, Highrise, Live Chat, Slack, Discord, CallTrackingMetrics, Microsoft Office Suite (Word, Excel, etc.) Let’s connect and explore how I can support your needs with my extensive experience and dedicated approach!