Kristean M.

I am an efficient, self-motivated professional freelancer with over 12 years of extensive experience across various business sectors, ready to support your company. I possess high-level skills in Contact Center setup, Coaching, and Quality Assurance. Additionally, I am proficient in Data Management, including Data Analytics, Report Generation and Maintenance, G-suite usage, Productivity Reporting, and Performance Analysis. As a versatile Customer Service Professional, I have demonstrated experience in Operations Management, Project Management, and Client Interactions. My diverse background spans from startup environments to business turnarounds, where I have assisted business owners in resolving longstanding issues and creating solutions to enhance operational efficiency. I leverage expert analysis and insights to promote a partnership approach and team empowerment, driving organizational improvement and instilling best practices. Recently, I have expanded my expertise to the Real Estate industry, working as a Data Entry Virtual Assistant. In this role, I assist Realtors by accurately entering their data into the system, ensuring seamless operations. I am passionate about my work and consistently bring a "can do" attitude to every task.