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Simona I.

Simona I.

Customer Support&Client Service. VA. UGC creator

Experienced Virtual Assistant, Customer Experience, and Events Management Professional | Crafting Memorable Experiences Across Industries With over 10 years of diverse experience spanning virtual assistance, customer experience, and events management, I bring a versatile skill set to the table. From providing virtual support to orchestrating seamless events, I excel in delivering exceptional experiences across various industries. Driven by a passion for customer-centric roles, I specialize in managing people, coordinating events, curating music festivals, and leveraging social media to enhance brand presence. My proficiency in client-facing interactions and internal communication ensures smooth collaboration and outstanding outcomes. Renowned for my problem-solving abilities, I thrive in tackling challenges with innovative solutions. With strong multitasking skills and analytical acumen, I navigate tight deadlines while efficiently managing projects and teams. Proficient in video editing tools such as Avid, Adobe Premiere, Photoshop, and Illustrator, along with expertise in MS Office Software, Intercom, FreahDesk, Zendesk and JIRA, I offer a comprehensive skill set to elevate any project. Specializing in Virtual Assistance, Customer Support, Live Event Ticketing, Box Office Management, Guest list Management, Project Coordination, and Event Management, I'm committed to delivering excellence in every aspect of my work.

🇬🇧London, United Kingdom$20/hr100% JSS4.85 (10)Since Oct 2014

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#265,762 / 412k
🇬🇧Country#6,608 / 10.7k
Revenue, last 30 days
$0
Total earnings
$4.4k
World#265,762 / 412k
🇬🇧Country#6,608 / 10.7k
Per project
$275
Projects, last 6 months
0
World#209,857 / 412k
🇬🇧Country#4,679 / 10.7k
Projects in all
16

Across 19 contracts

21% fixed79% hourly
World#155,089 / 412k
🇬🇧Country#4,156 / 10.7k

Earnings, last 30 days

$4.4kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$4,300$4,350$4,400$4,450Oct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills