Ligaya D.

Telemarketing & Telesales, Customer Service, Appointment Setter , Personal/Virtual Assistant With more than 15 years of experience, I have worked as Accounts Officer for various companies. I've been in BPO industry for almost 6 years and handled several campaigns/accounts like Comcast as Customer Service and Technical Support, Author House (Penguin Random Publishing House) as Sales Supervisor with 10 people under me. I am comfortable with sales quotas, superb in customer handling and closing skills. I was one of the top performers and average sale of $10,000 per month. I generated for my company over $120,000 a year. I have excellent English skills both verbal and written. I'm experienced in sales, customer, technical, administrative support, and also in appointment setting. I have background knowledge in data mining, data entry, data encoding, web research, lead generation and verification. I also handled different application and CRM software such as Salesforce, Zoho, Google docs, spreadsheet and phone line. I have excellent English skills both verbal and written. I am highly motivated, goal oriented, results driven and love to take new challenges. I will be glad to speak with you soon. Please add me on skype at dianalan.ligaya