Avdhesh K.

Hello Greetings !! I am organized and goal oriented, with 16 years of experience in CRM technologies along with 10 years professional & proven Salesforce administration and development experience. SPECIALIZATION: I have good exp in salesforce Billing package, I used , taxation, invoiceing, payments, approvals, partial payments, recurring payments, parital invoicing,Auto payments from Banks. I also used CPQ to configure products and quotes. SALESFORCE EXPERIENCE: 1- Salesforce Administration, user administration, security settings, profiles, and roles 2- Salesforce Einstein Reports and Dashboards 3- Salesforce customization using Apex 4- Visualforce Pages customization 5- Integrations with other Systems using REST,SOAP and custom APIs 6- Working experience in Salesforce Lightning 7- Working Exp in Pardot, CPQ and Billing 8- Working Exp in Field Service in Service Cloud, setting Chat, setting Omni Channel 9- Working exp in Sales Cloud 10- Creating custom objects and access control 11- Customization using APEX classes. 12- Data import and export 13- Data migration from pipedrive, hubspot, sugarcrm to Salesforce CRM 14- CPQ Configurator, Billing and payment gateways setup CORE COMPETENCIES : - CRM Development/Deployment/Support - Analytical and Problem Solver - Project Management - Solution Architect - Process Document Creation - Training SKILLS • Salesforce Admin • Salesforce Configuration • Salesforce CPQ and Billing • Profiles, Triggers , Emails • Worked on Apex Classes • Reports and Einstien Reports • Sales and service Cloud • Process Builder and Workflows • Sharing Rules • Permissions Sets • Custom Objects • Client Portals • Roles and Object, field and record level security • Visual force pages • Custom validations • Community Cloud ABOUT ME : - Good at Object Oriented concepts for software design and implementation - Strong knowledge of Web Applications and Web services. - Strong decision making and problem solving skills. - Track record of delivering results with deadlines. DONE WORK: Development Work: 1- I worked in Apex classes and all types of Triggers, Batch Apex, LWC component creation, asynchronous apex 2- I worked in CPQ and used products, Bundles, Product Rules, Price Rules, Product constraints, Quotes, Orders, Subscriptions, Amendments. 3- I used salesforce billing to configure invoice, payments, Dunning, Tax code, Tax Calculations, Proration and autoinvoicing. 4- I Integrated Stripe and Paypal payment method for billing 5- I used Rest and SOAP APIs to integrate Salesforce with quickbook, SAP CRM and External client portals. 6- I worked to customize visual force pages Specialization: I have specialization in CPQ configuration and customization, setting product rules, options constraints and validation methods. I worked on Price Rules used price action and price conditions. I used to create twin fields, set up execution process, also worked on Advance Approval process in CPQ. I worked on Billing package and setup auto billing in client's bank accounts. I used salesforce billing to configure invoice, payments, Dunning, Tax code, Tax Calculations, Proration and autoinvoicing. Cloud Used: 1- Marketing Cloud : Worked on this to setup campaigns and calling systems. 2- Sales Cloud: I used sales cloud to Convert Lead to cash process. 3- Revenue Cloud: I used CPQ and billing package in Revenue Cloud 4- Service Cloud Salesforce Administration work: 1- Worked on to create users, creating profiles. 2- Worked on roles and heirarchy 3- Worked on field level security using profiles 4- Worked on groups also worked on permission sets group