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Karen Joy L.
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Karen Joy L.

Customer Service Representative and Real Estate Cold Caller

I am a customer service representative and real estate cold caller with proven experience in handling high-volume calls, qualifying leads, and providing excellent customer support. I specialize in outbound cold calling for real estate investors, appointment setting, lead nurturing, and following structured scripts while keeping conversations natural and engaging. I’ve worked with clients who needed consistent outreach, motivated-seller leads, and reliable CRM updates. I am confident in objection handling, building rapport quickly, and converting cold leads into warm prospects. On the customer service side, I provide clear, friendly, and solution-focused support via phone, chat, and email. I am dependable, organized, and committed to delivering results while maintaining professionalism in every interaction. If you're looking for someone who can communicate well, stay consistent, and represent your business with a positive tone, I’d be happy to help.

🇵🇭Tagum City, Philippines$8/hr100% JSS4.98 (8)Since Nov 2014

Earnings and projects

MRR
$217

Last 6 months ÷ 6

World#110,590 / 412k
🇵🇭Country#19,624 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $1.3k

Total earnings
$62k

Billed in all: $63k

World#63,641 / 412k
🇵🇭Country#9,638 / 56.3k
Per project
$5.1k

$1.3k in the last 6 months

World#33,848 / 412k
🇵🇭Country#8,000 / 56.3k
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
12

Across 15 contracts

0% fixed100% hourly
World#183,649 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$63.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$62k$63k$64k$65kOct 8Oct 23Nov 7

Skill rankings: Top 31% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #1,732Telemarketing4,857 freelancers · 🇵🇭 #735Top 36%
  2. #1,998Phone Support5,089 freelancers · 🇵🇭 #1,034Top 39%
  3. #2,311Cold Calling6,565 freelancers · 🇵🇭 #1,073Top 35%
  4. #8,374Lead Generation26,344 freelancers · 🇵🇭 #2,538Top 32%
  5. #13,180Customer Service37,167 freelancers · 🇵🇭 #7,072Top 35%
  6. #16,470Data Entry53,630 freelancers · 🇵🇭 #7,701Top 31%