Carl Eumer D.

With a strong background in customer support, risk analysis, digital marketing, and e-commerce, I bring an outcome-focused approach to each role I enter into. Over the years, I’ve been able to help businesses streamline customer support activities, create email marketing campaigns that perform better, and maintain compliance processes with precision. Key Strengths: Customer Support & Engagement – Skilled in responding to customer support inquiries via Gorgias, Zendesk, Discord, and Gmail to ensure smooth communication & problem resolution. Risk & Compliance Oversight – Experienced in reviewing accounts, verifying KYC documents, and conducting risk assessments within prop trading firms. Email Marketing & Campaign Management – Develop and implement email marketing campaigns, nurture prospects, and manage network-affiliated offers. Ecommerce Operations – Experience with Shopify, Printful, and Gooten, ensuring your orders are shipped smoothly and your store is up and running. Technical & Creative Skills - knowledge of setting up a Discord server, graphic design (Photoshop & Illustrator), and Forex trading. Process Improvement and Detail-oriented – Passionate about improving processes, increasing productivity, and accomplishing the highest levels of performance. I find great value in being able to adapt, work around problems, and see projects through. My goal is to add value - a mix of technical know-how and a proactive approach.