Floyd M.

Expert Digital Marketer & Virtual Assistant | Customer Service Rep

As a digital marketing expert with over 10+ years on Upwork, I craft high-impact campaigns that drive measurable growth for businesses. Specializing in search engine marketing, social media marketing, Meta Ads, WordPress development, content creation, and market research, I leverage tools like ChatGPT, Google Analytics, HubSpot, Canva, and Adobe Premiere Pro to deliver tailored solutions. My five years of B2B sales experience equip me with strong communication and problem-solving skills, enabling me to engage effectively with executives and CEOs to align strategies with your goals. What I Bring to Your Project: 1. Proven Results: Boosted e-commerce sales by 50% through SEO and Meta Ads for a startup, grew a radio station’s social media audience by 25% in two years and enhanced WordPress site engagement by 30% for a start up. 2. E-commerce Expertise: Improved an eBay store’s satisfaction by 43% and reduced returns by 65% through optimized marketing and customer support strategies. 3. Course Creation & Editing: Over five years as Market Research Manager, audio/video editor, and quality control specialist at TeachToScale.com, building engaging Kajabi courses. 4. Technical & Creative Skills: Proficient in SEO, keyword research, email marketing, content writing, and WordPress, paired with creative design using Canva and video editing with Adobe Premiere Pro. Education: 1. Digital Marketing Certification (DMHQ), 2019 2. CXC Jamaica College 2011 Skills : - Search Engine Optimization (SEO) - Social Media Marketing - Meta Ads - WordPress - Market Research - Content Writing - Customer Service - E-commerce Marketing - Keyword Research - Google Analytics - Canva - Email Marketing - Adobe Premier Pro By blending technical expertise, creativity, and C level executive-level communication, I deliver results that move the needle. Ready to elevate your brand? Let’s connect to discuss how I can help you achieve your goals!