Srella B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Hi there, my name is Srella, but you can call me "Ella" - thrilled to be your next rockstar VA! I live and breathe administrative tasks as well as handling different ad-hoc functions in my everyday life. Thus, I want to share something about myself and my previous work experiences. With a few years of professional experience as a Customer Support Specialist in the BPO Industry, I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even more complicated when there are no verbal or physical cues to follow. After gaining much experience from working in the corporate world, I decided to work remotely. I successfully landed a job from 2016 - 2020 and worked as an Admin/Email Support Lead, then promoted to Operations Manager and again, promoted to Email Quality Assurance Lead for the Trust and Safety team from a well-known online classifieds marketplace (Carousell). Aside from those, I have also remotely worked as a General VA / Virtual Operations Coordinator at Stone & Chalk (Melbourne); thus, I am still open to other job opportunities that may match my skills. As a Virtual Assistant, I work quickly and confidently because I love what I do, I'm highly motivated and a great manager of time, I learn quickly, and I have strong analytical skills. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork. Experiences and skills: ✓ Slack | GChat ✓ Asana | Trello | Wrike ✓ Gorgias | Zendesk | HelpScout | HubSpot ✓ Notion | AirTable ✓ Xero | Integrapay ✓ MailChimp | Klaviyo ✓ Zoom | Google Meet ✓ Sprout Social | Hootsuite | Buffer ✓ Shopify ✓ Air | Dropbox | GDrive ✓ Canva ✓ Zapier ✓ HelloSign ✓ Calendly ✓ Getro ✓ WordPress ✓ CallHippo ✓ Envoy ✓ Standuply ✓ Sift ✓ Dext (previously Receipt Bank) ✓ Google Apps (Docs, Sheet, Slides, Calendar) ✓ Microsoft Apps (Word, Excel, PowerPoint) ✓ Adobe Photoshop | Lightroom | Animate | Illustrator | Premiere With more than 14,000 hours worked (and counting plus excluding the fixed price contract) - I am confident that my relevant experiences and integrity will make a significant contribution to my future client.