Norwyn E.

High-Caliber Admin, Customer and Technical Support Professional

"I'm always at your service.", this has been my mantra since 2010. I've worked as a Technical Support and Customer Service Professional for 10 years and I provide only the best customer support experience with each case I handle. I worked in the biggest centers before with different programs such as Hewlett Packard, CenturyLink, and Norton which gave an avenue for me to hone my skills in providing efficient resolution to my customers and at the same time a high quality customer service. Aside from being a customer support professional and answering calls, I'm also skilled in: * E-mail handling * Live Chat Support * Data Entry * Slack, Zoom, Skype * HelpShift * Order and refund processing * Google Docs, Sheets * Sharepoint * Content, Article and Blog Writing * Video Editing * Keynote Presentations * Magento * ZenDesk * macOS Mojave, Catalina * iOS, Android As one of my superiors told me, "He highly values my presence in his team because I'm one of a kind, a high caliber specialist." I want to continue making my mark as an excellent customer support professional and share everything I've learned to a client, a team or a company, that would want me to be an integral part and contributor of their growth and success.