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Annelyn Mae B.
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Annelyn Mae B.

Expert E-mail and Live Chat Customer Support Service

I am an expert customer service representative for an online shopping company for more than a year and currently I am working as a customer service representative handling e-mail and live chat. I am proficient in data entry and is well versed in operating Microsoft Office and Zendesk. I am also familiar with Zopim. I am good in relating with clients and efficient in providing high quality customer service through meeting client satisfaction. I am looking forward to building a long term career with a company where I can impart my knowledge and skills and be able to contribute to the growth of the company.

🇵🇭Davao City, Philippines$10/hr100% JSS5.00 (19)Since Nov 2014

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,521 / 412k
🇵🇭Country#2,750 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $12k

World#15,776 / 412k
🇵🇭Country#1,462 / 56.3k
Total earnings
$254k
World#10,400 / 412k
🇵🇭Country#659 / 56.3k
Per project
$12k

$2.9k in the last 6 months

World#12,486 / 412k
🇵🇭Country#2,813 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
21

Across 23 contracts

0% fixed100% hourly
World#128,797 / 412k
🇵🇭Country#9,942 / 56.3k

Earnings, last 30 days

$254k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$250k$252k$254kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #727Microsoft Office15,119 freelancers · 🇵🇭 #245Top 5%
  2. #824Email Communication14,123 freelancers · 🇵🇭 #416Top 6%
  3. #1,308Customer Support20,101 freelancers · 🇵🇭 #577Top 7%
  4. #2,127Data Entry53,630 freelancers · 🇵🇭 #900Top 4%
  5. #2,203Customer Service37,167 freelancers · 🇵🇭 #957Top 6%