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Faisal R.
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Faisal R.

Virtual Assistant/ Technical Live Chat and Email Support Agent

I bring over 6 years of experience in Customer Support, Chat Support, Email Handling, Virtual Assistance, Order Processing, LinkedIn Research, Project Management, and Social Media Management. Over the past four years, I have successfully completed multiple LinkedIn projects, including InMail outreach, connection growth, and profile optimization. I am skilled in using a variety of software and CRMs, including Siebel, LinkedIn InMail Pro, LinkedIn Autopilot, Insightly, Freshdesk, Zendesk, and WordPress. Additionally, I have strong expertise in Shopify and Amazon Seller Central, handling tasks such as return requests, refunds, order processing, cancellations, email moderation, reporting, and listing. My goal is to collaborate with clients who value growth and professionalism. I aim to leverage my abilities to their fullest potential in a dynamic and professional environment. Whether working individually or as part of a team, my focus is on delivering exceptional results and complete client satisfaction. I am highly accessible and available for communication via Skype, email, WhatsApp, and phone for up to 14 hours a day.

🇵🇰Faisalabad, Pakistan$6/hr100% JSS4.97 (18)Since Nov 2014

Earnings and projects

MRR
$575

Last 6 months ÷ 6

World#72,194 / 412k
🇵🇰Country#8,852 / 52.9k
Revenue, last 30 days
$785

Last 6 months: $3.4k

World#50,490 / 412k
🇵🇰Country#6,092 / 52.9k
Total earnings
$65k

Billed in all: $67k

World#61,040 / 412k
🇵🇰Country#5,059 / 52.9k
Per project
$2.5k

$1.1k in the last 6 months

World#65,152 / 412k
🇵🇰Country#4,711 / 52.9k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇰Country#13,400 / 52.9k
Projects in all
26

Across 36 contracts

19% fixed81% hourly
World#109,599 / 412k
🇵🇰Country#18,007 / 52.9k

Earnings, last 30 days

$66.5k+$785 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$65.5k$66.0k$66.5k$67.0kOct 8Oct 23Nov 7

Skill rankings: Top 16% in LinkedIn Development

Ranked by MRR among everyone on Upwork with the skill.

  1. #50Forum Moderation162 freelancers · 🇵🇰 #2Top 31%
  2. #130LinkedIn Development800 freelancers · 🇵🇰 #34Top 16%
  3. #347Content Moderation1,144 freelancers · 🇵🇰 #15Top 30%
  4. #497LinkedIn Sales Navigator2,699 freelancers · 🇵🇰 #215Top 18%
  5. #871Order Tracking2,668 freelancers · 🇵🇰 #67Top 33%
  6. #1,156ChatGPT5,588 freelancers · 🇵🇰 #143Top 21%
  7. #3,308Online Chat Support11,527 freelancers · 🇵🇰 #241Top 29%
  8. #3,491Email Communication14,123 freelancers · 🇵🇰 #206Top 25%