JZ Marie L.

Exp Operations Dispatcher/TeamLead/Cust Service-Phone/Chat/Email/Billi

"To enhance my skills and build a long-term career in ‘your profession’ with opportunities for career growth” I am hardworking, diligent, a team-player and fast-learner to new tasks. With almost 9 years experience as Customer Service Rep. I believe that the skills and experiences I have gained at this position make me an ideal candidate for the job. I have worked with 2 major Telecommunication companies and a US Online-based Travel agency. I have gained years experience with tasks such as Basic Technical support, Ticketing, Email support, Chat support, Inbound and Outbound calls. Skills: Customer Service Communication skills Data Entry Sales support Helpdesk/Ticket Support Chat Support Email Support Inbound Phone Support Outbound Phone Support Front/Back office support Sabre Flight booking Online Flight and Hotel booking accommodations Fraud Verification and Analysis Administrative work, Chargeback officer