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Sweit Micah S.
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Sweit Micah S.

Experienced Customer Service Rep, Sales & Shopify Expert

With over 9 years of experience in customer service and a proven track record of excellence, I am confident in my ability to contribute effectively to your team. My background includes working with Shopify and various CRM tools such as Hubspot, Gorgias, Zendesk, Richpanel, and many more. This diverse skill set allows me to adapt quickly to new environments and ensure seamless communication with customers. I have successfully managed customer interactions via calls, emails, and chats, consistently receiving positive feedback for my professionalism and dedication. My experience spans across different countries, including the US and Europe, which has equipped me with the ability to handle diverse customer needs and preferences. I am particularly proud of my achievements in customer satisfaction and my ability to work efficiently under pressure. My commitment to continuous learning ensures that I stay updated with the latest industry trends and best practices, making me a valuable asset to any team. I am confident that my exceptional oral and written communication skills, combined with my extensive experience in customer service, make me an ideal candidate for this role. I am available to work flexible schedules, including weekends and holidays, and am eager to bring my skills and enthusiasm to your organization. Thank you!

🇵🇭Sibulan, Philippines$10/hr100% JSS4.93 (13)Since Dec 2014
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Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,333 / 412k
🇵🇭Country#8,176 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $6.4k

World#17,186 / 412k
🇵🇭Country#1,722 / 56.3k
Total earnings
$33k

Billed in all: $36k

World#103,143 / 412k
🇵🇭Country#16,860 / 56.3k
Per project
$2.4k

$3.2k in the last 6 months

World#67,550 / 412k
🇵🇭Country#14,441 / 56.3k
Projects, last 6 months
2

Across 3 contracts

0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
14

Across 24 contracts

4% fixed96% hourly
World#168,286 / 412k
🇵🇭Country#13,664 / 56.3k

Earnings, last 30 days

$35.8k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$32k$34k$36kOct 9Oct 24Nov 8

Skill rankings: Top 11% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #415Product Knowledge2,128 freelancers · 🇵🇭 #260Top 20%
  2. #517Order Processing2,648 freelancers · 🇵🇭 #370Top 20%
  3. #551Order Tracking2,668 freelancers · 🇵🇭 #387Top 21%
  4. #797Customer Satisfaction3,986 freelancers · 🇵🇭 #400Top 20%
  5. #1,033Phone Support5,089 freelancers · 🇵🇭 #561Top 20%
  6. #1,393Sales9,827 freelancers · 🇵🇭 #562Top 14%
  7. #2,095Online Chat Support11,527 freelancers · 🇵🇭 #1,304Top 18%
  8. #2,638Email Support14,954 freelancers · 🇵🇭 #1,631Top 18%