Sweit Micah S.
Experienced Customer Service Rep, Sales & Shopify Expert
With over 9 years of experience in customer service and a proven track record of excellence, I am confident in my ability to contribute effectively to your team. My background includes working with Shopify and various CRM tools such as Hubspot, Gorgias, Zendesk, Richpanel, and many more. This diverse skill set allows me to adapt quickly to new environments and ensure seamless communication with customers. I have successfully managed customer interactions via calls, emails, and chats, consistently receiving positive feedback for my professionalism and dedication. My experience spans across different countries, including the US and Europe, which has equipped me with the ability to handle diverse customer needs and preferences. I am particularly proud of my achievements in customer satisfaction and my ability to work efficiently under pressure. My commitment to continuous learning ensures that I stay updated with the latest industry trends and best practices, making me a valuable asset to any team. I am confident that my exceptional oral and written communication skills, combined with my extensive experience in customer service, make me an ideal candidate for this role. I am available to work flexible schedules, including weekends and holidays, and am eager to bring my skills and enthusiasm to your organization. Thank you!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.4k
Billed in all: $35,763$36k
$3.2k in the last 6 months
Across 3 contracts
Across 24 contracts
Earnings, last 30 days
Skill rankings: Top 11% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #415Product Knowledge2,128 freelancers · 🇵🇭 #260Top 20%🇵🇭#260 of 1,267
- #517Order Processing2,648 freelancers · 🇵🇭 #370Top 20%🇵🇭#370 of 1,622
- #551Order Tracking2,668 freelancers · 🇵🇭 #387Top 21%🇵🇭#387 of 1,731
- #797Customer Satisfaction3,986 freelancers · 🇵🇭 #400Top 20%🇵🇭#400 of 1,816
- #1,033Phone Support5,089 freelancers · 🇵🇭 #561Top 20%🇵🇭#561 of 2,568
- #1,393Sales9,827 freelancers · 🇵🇭 #562Top 14%🇵🇭#562 of 3,672
- #2,095Online Chat Support11,527 freelancers · 🇵🇭 #1,304Top 18%🇵🇭#1,304 of 6,896
- #2,638Email Support14,954 freelancers · 🇵🇭 #1,631Top 18%🇵🇭#1,631 of 8,734