Viola K.

Marketing/Customer Support Expert

If you want a project manager who delivers results with precision and adaptability, I’m here to help. I bring hands-on experience managing projects using both Agile and Waterfall methodologies, allowing me to tailor workflows to fit your project’s specific needs, whether that means fast iterations or structured, milestone-driven delivery. On top of that, I’m skilled in leveraging CRM tools like Zendesk, Gorgias and HubSpot to centralize client data, streamline communication, and enhance collaboration across teams. By combining strong project management with deep customer service insight and CRM expertise, I ensure projects run smoothly, clients stay informed, and challenges are tackled before they escalate. Hire me to keep your projects on track and your customers delighted.