Back to leaderboardLast snapshot: Nov 7
Jonatan Jesus R.
Technical Support Specialist | Zendesk | CRM | Remote Support
I've spent 12+ years in technical support and customer success, mostly for U.S.-based SaaS and tech companies. I've worked at Google Cloud, managed support teams at UserWay, and currently handle payment hardware support at Quilt Software, all fully remote. I'm fluent in English and Spanish (C2), and I work best in fast-moving environments where tickets, escalations, and SLAs are part of the daily routine. Tools I use regularly: Zendesk, HubSpot, Salesforce, Slack, and Google Workspace. If you need someone who hits the ground running and communicates clearly with clients, let's talk.
🇧🇴Cochabamba, Bolivia$18/hr100% JSS4.95 (14)Since Jan 2015
Earnings and projects
MRR
$0$0
Last 6 months ÷ 6
World#64,498 / 412,022 / 412k
🇧🇴Country#80 / 397 / 397
Revenue, last 30 days
$0$0
Total earnings
$60,791$61k
Billed in all: $62,893$63k
World#64,498 / 412,022 / 412k
🇧🇴Country#80 / 397 / 397
Per project
$7,599$7.6k
Projects, last 6 months
0
World#209,850 / 412,022 / 412k
🇧🇴Country#252 / 397 / 397
Projects in all
8
Across 15 contracts
13% fixed87% hourly
World#223,560 / 412,022 / 412k
🇧🇴Country#158 / 397 / 397
Earnings, last 30 days
$62.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch