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Wigmore S.
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Wigmore S.

Top-Rated VA, Cold caller & Appointment Setter | Receptionist & CSR

Available Full-Time (AEST / APAC Timezones | USA After-Hours & Selected US Time Zones) Hi! I’m a Business Development Rep (BDR), Appointment Setter, and General Virtual Assistant with several years of experience in outreach, lead generation, client communication, and admin support. I’ve worked with loan officers, insurance agents, real estate professionals, sales teams, and SaaS companies, helping them set quality appointments, manage leads, and maintain strong client relationships. Now, I’m looking to take on a long-term role where I can bring both my sales development and admin experience together to support your business. ✅ Core Services I Offer 📞 Appointment Setting & BDR Support Outbound calls, cold outreach, and lead follow-ups Scheduling qualified appointments for sales teams CRM management: updating leads, tracking conversations, and pipeline upkeep Professional, persuasive communication across phone, email, and chat 🧑‍💼 Virtual Receptionist / Customer Support Answering, screening, and routing calls Booking appointments and handling inquiries Professional and friendly client communication 📋 General Virtual Assistant / Admin Tasks Calendar scheduling & confirmations Inbox management & email responses Data entry, CRM upkeep, and spreadsheet maintenance Document formatting, task reminders, and research ✅ Tools & CRM Experience 💻 CRMs: Salesforce, HubSpot, Zoho, GoHighLevel, Pipedrive, Follow Up Boss 📞 Dialers/VOIP: PhoneBurner, MOJO Dialer, Ring.io, Calltools, Dialer360, Vicidial 🛠 Admin & Communication: Google Workspace, Microsoft Office, 8x8, Tidio, Avoma, BatchLeads, Deskera 🎨 Design/Reporting: Canva (simple visuals & reports) (Quick to learn any new platforms or tools.) ✅ Industries I’ve Supported 🏦 Finance & Lending (loan officers, brokers) 📞 Insurance (inbound & outbound client support) 🏡 Real Estate (FSBO, expired, and distressed properties) 🤖 SaaS & Tech (BDR, customer onboarding, lead handling) ☀️ Solar & Energy Audit (appointment setting & form processing) ✅ Why Work With Me? Sales + Support Combo – I can set qualified appointments while handling admin & client tasks. Time Zone Flexibility – Available full-time in APAC business hours and US after-hours. Professional & Reliable – Clear communicator, proactive, and highly organized. Long-Term Focus – I’m seeking stability and a chance to be a consistent, reliable part of your team. ✅ A Bit About Me I’m a family man, husband, and father of two, which is why I value long-term stability and consistency in work. Outside of work, I stay active through basketball and fitness, keeping my energy and focus high so I can show up sharp every day.

🇵🇭Municipality of Maco, Philippines$35/hr100% JSS4.67 (54)Since Jan 2015
GlobeUpwork

Earnings and projects

MRR
$3.2k

Last 6 months ÷ 6

World#11,642 / 412k
🇵🇭Country#724 / 56.3k
Revenue, last 30 days
$3.2k

Last 6 months: $19k

World#11,632 / 412k
🇵🇭Country#781 / 56.3k
Total earnings
$173k

Billed in all: $180k

World#19,164 / 412k
🇵🇭Country#1,767 / 56.3k
Per project
$2.1k

$9.6k in the last 6 months

World#75,470 / 412k
🇵🇭Country#15,750 / 56.3k
Projects, last 6 months
2

Across 5 contracts

0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
84

Across 115 contracts

3% fixed97% hourly
World#34,684 / 412k
🇵🇭Country#2,205 / 56.3k

Earnings, last 30 days

$180k+$3.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$176k$178k$180kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 15

Rarest: top 0.88% in Avaya, of 113. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Avaya113 freelancers · 🇵🇭 #1Top 0.88%
  2. #14Receptionist Skills1,446 freelancers · 🇵🇭 #2Top 0.97%
  3. #25Real Estate Virtual Assistance1,691 freelancers · 🇵🇭 #11Top 1%
  4. #37Administrate1,357 freelancers · 🇵🇭 #7Top 3%
  5. #78Appointment Setting5,158 freelancers · 🇵🇭 #18Top 2%
  6. #99Phone Support5,089 freelancers · 🇵🇭 #51Top 2%
  7. #110Scheduling6,335 freelancers · 🇵🇭 #33Top 2%
  8. #200Online Chat Support11,527 freelancers · 🇵🇭 #85Top 2%