Mary Garnet H.
Top Rated Customer Service Specialist with 10 years Experience
Over 12 years of experience in customer service and 10 years of extensive experience using Zendesk. Customer satisfaction is the main driver of a business; it is the element that keeps businesses going. Satisfied customers do more than just stay; satisfied customers also spread the word and help promote and generate more customers/clients. I can help you. I have been in the customer service field for more than 9 years and have handled banking, financial, and telecommunication accounts. I am also experienced in email handling, including the use of tools like Zendesk and Slack. I am currently looking for full-time work opportunities to work on customer service. I can help you provide the most genuine and best customer service which would lead to the highest customer satisfaction that would not only make current customers stay, but also reel in new ones.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $14k
Billed in all: $232,413$232k
$6.9k in the last 6 months
Across 12 contracts
Earnings, last 30 days
Skill rankings: Top 3% in English
Ranked by MRR among everyone on Upwork with the skill.
- #162Slack3,033 freelancers · 🇵🇭 #48Top 5%🇵🇭#48 of 1,188
- #349Zendesk5,908 freelancers · 🇵🇭 #164Top 6%🇵🇭#164 of 2,921
- #429English17,148 freelancers · 🇵🇭 #64Top 3%🇵🇭#64 of 1,895
- #579Email Communication14,123 freelancers · 🇵🇭 #273Top 4%🇵🇭#273 of 6,862
- #648Email Support14,954 freelancers · 🇵🇭 #351Top 4%🇵🇭#351 of 8,734
- #898Customer Support20,101 freelancers · 🇵🇭 #376Top 4%🇵🇭#376 of 9,123
- #1,029Administrative Support27,851 freelancers · 🇵🇭 #455Top 4%🇵🇭#455 of 12,707
- #1,518Customer Service37,167 freelancers · 🇵🇭 #616Top 4%🇵🇭#616 of 18,590