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Mary Garnet H.
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Mary Garnet H.

Top Rated Customer Service Specialist with 10 years Experience

Over 12 years of experience in customer service and 10 years of extensive experience using Zendesk. Customer satisfaction is the main driver of a business; it is the element that keeps businesses going. Satisfied customers do more than just stay; satisfied customers also spread the word and help promote and generate more customers/clients. I can help you. I have been in the customer service field for more than 9 years and have handled banking, financial, and telecommunication accounts. I am also experienced in email handling, including the use of tools like Zendesk and Slack. I am currently looking for full-time work opportunities to work on customer service. I can help you provide the most genuine and best customer service which would lead to the highest customer satisfaction that would not only make current customers stay, but also reel in new ones.

🇵🇭Dumaguete, Philippines$10/hr100% JSS5.00 (5)Since Jan 2015

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#18,727 / 412k
🇵🇭Country#1,790 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $14k

World#22,210 / 412k
🇵🇭Country#2,785 / 56.3k
Total earnings
$225k

Billed in all: $232k

World#12,733 / 412k
🇵🇭Country#924 / 56.3k
Per project
$37k

$6.9k in the last 6 months

World#1,791 / 412k
🇵🇭Country#212 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
6

Across 12 contracts

0% fixed100% hourly
World#250,290 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$232k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$230k$231k$232k$233kOct 8Oct 23Nov 7

Skill rankings: Top 3% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #162Slack3,033 freelancers · 🇵🇭 #48Top 5%
  2. #349Zendesk5,908 freelancers · 🇵🇭 #164Top 6%
  3. #429English17,148 freelancers · 🇵🇭 #64Top 3%
  4. #579Email Communication14,123 freelancers · 🇵🇭 #273Top 4%
  5. #648Email Support14,954 freelancers · 🇵🇭 #351Top 4%
  6. #898Customer Support20,101 freelancers · 🇵🇭 #376Top 4%
  7. #1,029Administrative Support27,851 freelancers · 🇵🇭 #455Top 4%
  8. #1,518Customer Service37,167 freelancers · 🇵🇭 #616Top 4%