Ana Marie C.

Customer Service VA for Ecommerce

I am a customer service specialist with 16+ years of experience. I am passionate about helping customers, no matter what channel they're in. Skills and Applications: Freshdesk Zendesk Zoho Magento Salesforce Sellercloud Gorgias Shopify Richmond Roboform Richpanel Microsoft Office GSuite Metronic Ticket Utils Regwiio ConnectWise Tawk.to ScreenConnect Slack Acronis WebMail Ring Central Strato Discord Kopy SkyBox Woocommerce Reamaze *Social Media management *Product Listing

🇵🇭Baguio, Philippines$12/hr100% JSS4.92 (14)Since Jan 2015

Earnings and projects

MRR

$2,451$2.5k

Last 6 months ÷ 6

#17,117 / 412,022 / 412k

🇵🇭#1,496 / 56,319 / 56.3k

Revenue, last 30 days

$2,088$2.1k

Last 6 months: $15k

#20,263 / 412,022 / 412k

🇵🇭#2,357 / 56,319 / 56.3k

Total earnings

$184,800$185k

Billed in all: $191,654$192k

#17,312 / 412,022 / 412k

🇵🇭#1,511 / 56,319 / 56.3k

Per project

$8,800$8.8k

$4.9k in the last 6 months

#18,642 / 412,022 / 412k

🇵🇭#4,390 / 56,319 / 56.3k

Projects, last 6 months

0% fixed100% hourly

#66,479 / 412,022 / 412k

🇵🇭#5,298 / 56,319 / 56.3k

Projects in all

Across 31 contracts

0% fixed100% hourly

#128,797 / 412,022 / 412k

🇵🇭#9,942 / 56,319 / 56.3k

$192k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch

Skill rankings: Top 4% in Fashion & Beauty

Ranked by MRR among everyone on Upwork with the skill.

#35Fashion & Beauty999 freelancers · 🇵🇭 #6Top 4%🇵🇭#6 of 92
#68Freshdesk1,321 freelancers · 🇵🇭 #28Top 5%🇵🇭#28 of 621
#87Product Knowledge2,128 freelancers · 🇵🇭 #47Top 4%🇵🇭#47 of 1,267
#107Order Tracking2,668 freelancers · 🇵🇭 #72Top 4%🇵🇭#72 of 1,731
#166Zoho CRM2,793 freelancers · 🇵🇭 #25Top 6%🇵🇭#25 of 648
#193Customer Satisfaction3,986 freelancers · 🇵🇭 #86Top 5%🇵🇭#86 of 1,816
#204Salesforce CRM3,059 freelancers · 🇵🇭 #36Top 7%🇵🇭#36 of 769
#307Zendesk5,908 freelancers · 🇵🇭 #139Top 5%🇵🇭#139 of 2,921

Ana Marie C.

Earnings and projects

Earnings, last 30 days