Lester Deo M.

Since 2011, I have been working as a customer service representative, effectively communicating with customers via chat, email, and ticketing systems. With the right tools, I can support clients promptly and efficiently, and I am always eager to learn new tools to enhance my ability to assist customers. I hold a bachelor's degree in Electronics Engineering, which equips me to handle technical and analytical issues. Additionally, I can address a wide range of customer service concerns. Throughout my career, I have utilized various platforms such as Juniper, Snap Engage, Right Touch, Desk, and Zendesk, enabling me to provide top-quality support that ensures customer satisfaction. I am capable of working with minimal supervision and have the necessary equipment and resources to deliver exceptional service.