Elizabeth C.

A goal oriented and a hardworking person. I strive hard to provide the best service possible. I take my job seriously and I put my heart to it. I am very positive about the work and relationship, confident, Quick learner, hard work out of my comfort zone. I want perfection in everything. I have to prove my skills when I take responsibility for my work. I work quickly and quality is my top priority. WORK EXPERIENCE: CUSTOMER SERVICE & TECHNICAL SUPPORT REPRESENTATIVE 📝 Responsible to answer incoming calls, answering general inquiries, updating account information. 📝Responsible for monitoring and maintaining company products and Handles technology-related queries. 📝Responsible in answering support tickets GENERAL VIRTUAL ASSISTANT 📝Responsible in organizing and updating company files and documents. 📝Creating basic reports 📝Posting business ads 📝Booking appointments with clients. 📝Setting up social media accounts. 📝Blog commenting 📝Participating in discussion forums or message boards AMAZON SELLER VA 📝 Product Listing 📝 Amazon PPC 📝 Customer Service 📝 Amazon Product Promotion SOCIAL MEDIA MANAGER 📝Responsible in planning social media campaigns 📝Brand advocacy 📝Manage social media campaigns and day to day activities 📝Engage with the audience on answering and commenting on Social Networks 📝Create and upload pictures/videos DATA ENTRY & ONLINE RESEARCH 📝Prepare, compile and sort documents for data entry 📝Check source documents for accuracy 📝Verify data and correct data 📝Update data and delete unnecessary files 📝Enter data from source documents into a prescribed computer database, files, and forms 📝Store completed documents in designated locations 📝Maintaining records of activities and tasks SOFTWARES & TOOLS MS Office (Word, Excel, PowerPoint, Publisher). Gmail, Yahoo, Google Docs, Dropbox, Woocommerce, WordPress, Thumbtack, Zillow HootSuite, Buffer, Trello, Shopify, Slac, Craiglist, Canva, Facebook,Skyp,Instagram, LinkedIn, Twitter, Google+, Foursquare, Yelp. My years of experience in the support industry has given me knowledge not only to be the best but how to actually love what I do which is one of the factors why I excel in my field. I love what I do. Not a lot of people can say that. I love being able to provide an excellent service and knowing that I was able to help someone even in a small way. With years of experience, I have gained skills that definitely help me to provide the best service possible I work on a flexible schedule and I am available for new projects anytime. Delivering high-quality results and meeting strict deadlines is my top priority. I am trained with leadership capability. Hardworking, self motivated, flexible, dynamic, reliable, can work under pressure and can meet deadlines, team leader with minimal supervision and highly responsive to job priorities, and has a keen determination to succeed.