Luis M.

I’m a Procurement and Operations Specialist with 15 years of experience supporting companies in IT, SaaS, logistics, finance, and supply chain operations. Since 2017, I’ve worked with startups, SMBs, and enterprise clients on Upwork, helping teams manage procurement workflows, vendor coordination, project execution, and operational support across fast-paced environments. My experience includes: • Procurement & sourcing support • RFQs, vendor communication & pricing negotiations • Purchase order management & delivery coordination • Project management & cross-functional operations support • AP/AR, invoicing & finance operations • CRM, ERP, and operational systems administration I’m experienced working with international teams and managing long-term operational processes with minimal supervision while maintaining strong communication and organization. Platforms & tools: Coupa, Jira, ConnectWise, NetSuite, Salesforce, QuickBooks, Xero, Microsoft 365, Airtable, Notion, Freshdesk, Google Workspace, and more. I work from a professional home office setup with fast internet, dual monitors, and a dedicated workspace for reliable long-term support.