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Brian M.
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Brian M.

Marketing Agency Operations | ClickUp Expert & SOP Systems

If your marketing agency is growing but operations feel disorganized, deadlines are slipping, and your team spends too much time chasing updates, I help bring structure and clarity to the way your agency operates. I specialize in building operational systems for marketing agencies using ClickUp, SOPs, workflows, dashboards, and automation systems that improve accountability, visibility, and execution. My goal is simple: Build systems your team can actually follow so your agency can scale without chaos. Here’s how I help marketing agencies: ClickUp Workspace Design & Optimization I build and optimize ClickUp workspaces that organize client delivery, internal operations, recurring tasks, and team workflows into one scalable system. This includes dashboards, automations, templates, workload management, and operational visibility. Project Management & Agency Operations I help agencies improve project flow, team coordination, accountability, and communication so projects move smoothly without leadership constantly following up on tasks and deadlines. SOP Documentation & Workflow Design I create clear SOPs, process maps, playbooks, and operational documentation that standardize execution across your agency. I also link SOPs directly into workflows so your team can access processes exactly where work happens. Remote Team Management & Accountability I implement systems that help agencies manage remote teams more effectively through structured workflows, KPI tracking, task ownership, and operational reporting. Workflow Automation & Efficiency Using tools like Zapier and Make, I automate repetitive processes, notifications, task creation, status updates, and reporting workflows to reduce manual work and improve efficiency. Systems I’ve Built Include: β€’ Monthly sprint operating systems for agencies β€’ Client onboarding workflows β€’ Content production workflows β€’ QA and approval systems β€’ Client portal structures β€’ KPI dashboards and reporting systems β€’ Team workload and capacity tracking β€’ SOP and knowledge base systems What you can expect working with me: βœ… Cleaner operations and clearer workflows βœ… Better visibility into projects and team performance βœ… Reduced bottlenecks and missed deadlines βœ… Improved onboarding and process consistency βœ… Scalable systems that support growth I’ve served as Operations Manager for multiple marketing agencies and have built full operational systems inside ClickUp for teams managing SEO, Paid Media, CRO, content production, social media management, and client delivery. If you need someone to organize your operations, improve workflows, and build scalable systems for your agency, send me a message.

πŸ‡―πŸ‡²Montego Bay, Jamaica$30/hr100% JSS4.91 (26)Since Feb 2015
GlobeUpwork
MRR
$982
🌍#48.0K/363K
πŸ‡―πŸ‡²#156/866
Recent Earnings
$5,894
🌍#48.0K/363K
πŸ‡―πŸ‡²#156/866
Total Earnings
$92,603
🌍#39.8K/363K
πŸ‡―πŸ‡²#118/866
Avg. Per Project
$2,374
🌍#62.6K/363K
πŸ‡―πŸ‡²#306/866
Recent Projects
8
1f7h
🌍#72.0K/363K
πŸ‡―πŸ‡²#82/866
Total Projects
39
14f30h
🌍#72.0K/363K
πŸ‡―πŸ‡²#82/866
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 263
#43
Organizational Design & EffectivenessTop 16%
#70Performance Management
#111Change Management
#121Analytics Dashboard
#127Process Documentation
#167Digital Project Management
#174System Automation
#175Marketing Management
#178Cross Functional Team Leadership
#204Strategic Planning
#372ClickUp
#436Process Improvement
#603Business Operations
#690Quality Assurance
#801Google Workspace
πŸ‡―πŸ‡²Jamaica Skill Rankings
of 7
#1
Digital Project ManagementTop <0.01%
#1Organizational Design & Effectiveness
#1Strategic Planning
#1Change Management
#1Process Documentation
#1Analytics Dashboard
#1Performance Management
#1Process Improvement
#1System Automation
#1Marketing Management
#2Cross Functional Team Leadership
#2ClickUp
#5Business Operations
#7Quality Assurance
#12Google Workspace
Brian M. β€” Top 18% in Jamaica | UpworkMRR