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Odean W.
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Odean W.

Customer service representative/Photographer/Photo editor

I have been in the Tech support/Product Specialist field for 10 years. During this time I have worked for Amazon.com, SpyTec Inc, One Hour Site Fix and Gemba 360. I've worked in various capacities where my job entailed providing support on products and services, Host webinars, Onboarding new clients, training on software/business management platforms and IT support. I have experience assisting clients via email, VoIP phone, and chat. I also have experience in using various software to assist customers/clients. One of my main strengths is my ability to adapt quickly to my environment. I'm also a fast learner and team player. With my skillsets and attributes, I can add great value to your organization which will in-tern contribute to the growth and development of your business. I also understand the importance of growing and maintaining a great relationship between you and your customer I have listed a few platforms/software I have worked with: -Tawk chat system -Click Desk -Agile -Kanban -Trello -Freshdesk -Charge Bee -Zendesk -Wix.com -Intercom -MailChimp -Hubspot -Zoom -Google sheets -Photoshop -Lightroom -Building websites using Wordpress templates, Shopify templates as well as fulfilling orders through Oberlo

🇯🇲Kingston, Jamaica$12/hr100% JSS4.80 (5)Since Feb 2015

Earnings and projects

MRR
$1k

Last 6 months ÷ 6

World#47,926 / 412k
🇯🇲Country#162 / 1,010
Revenue, last 30 days
$824

Last 6 months: $6k

World#48,946 / 412k
🇯🇲Country#166 / 1,010
Total earnings
$160k

Billed in all: $163k

World#21,502 / 412k
🇯🇲Country#56 / 1,010
Per project
$27k

$6k in the last 6 months

World#3,651 / 412k
🇯🇲Country#15 / 1,010
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇯🇲Country#240 / 1,010
Projects in all
6

Across 11 contracts

0% fixed100% hourly
World#250,290 / 412k
🇯🇲Country#454 / 1,010

Earnings, last 30 days

$163k+$824 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$162.0k$162.5k$163.0k$163.5kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Photography

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Talkdesk24 freelancers · 🇯🇲 #1Top 8%
  2. #38RingCentral Glip201 freelancers · 🇯🇲 #1Top 19%
  3. #116Spreadsheet Software1,261 freelancers · 🇯🇲 #3Top 9%
  4. #228Magento2,249 freelancers · 🇯🇲 #1Top 10%
  5. #316Freshdesk1,321 freelancers · 🇯🇲 #6Top 24%
  6. #361Photography5,410 freelancers · 🇯🇲 #1Top 7%
  7. #1,217Microsoft Word12,572 freelancers · 🇯🇲 #11Top 10%
  8. #2,204Technical Support11,267 freelancers · 🇯🇲 #26Top 20%